We ship New Zealand and Australia wide- If you live outside of New Zealand or Australia and wish to purchase a product from Home Lab Store, please email firstname.lastname@example.org with details of your delivery location and we will provide you with a shipping quote. Furniture and any bulky items are unavailable to ship internationally sorry.
Orders placed before 12pm will be dispatched the SAME day, anything after that will be dispatched the following day. Our standard delivery times are 1-2 working days (within the Auckland region) or 2-3 working days (outside of Auckland). For International Orders please allow 5-6 days
Absolutely you can! We provide all our 100% Linen fabric swatches free of charge (just pay $4.99 shipping at checkout). Shop Here: Fabric Swatches . If there is another fabric swatch you would like to see please email email@example.com and we will be happy to assist!
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Alternatively see our returns policy here: Returns Policy
Yes you can see our range in a few selected retailers around the country- see our stockists page for a list of retailers in your area.
Our linen is extremely simple to love and care for, in fact, the more you wash and use your linen the softer and more luxurious it becomes! A simple cold gentle machine wash and line dry in shade is all you need, if needed a cool tumble dry is also fine. As Linen is a natural fibre avoid direct sunlight as some colours will tend to fade if exposed after time.
Linen is measured in weight instead of thread count, so we found the perfect weight of 165-170gsm which is not too heavy and not too light.
Yes absolutely! See our gift certificates section here: Gift Voucher
Absolutely for our Home Lab Branded products we can offer trade pricing. Please email firstname.lastname@example.org with your details and we will review your application.
If you still need help please see our contact page and we will be happy to assist! Alternatively email email@example.com and we will get back to you asap.